Barber preparing tools for a client

Contact

Talk to your
local Jazz.

Direct to the shop

Call the people who know the day.

For availability, a specific service or advice about the best appointment, contact your chosen location directly. The team can give the most useful answer based on the current diary.

Before getting in touch

The quickest route to the right answer

Choose the shop first. Each location manages its own day, so a direct call is the best way to confirm openings, availability, services and your preferred barber.

If you are planning a standard cut, fade, beard trim, shave, boys’ cut or colour service, mention that at the beginning of the call. Some treatments require more time than others, and service availability can vary by barber and location. For colour, a consultation may be needed before an appointment can be confirmed. For a child who is nervous or has particular sensory needs, sharing that information helps the team think about timing and approach.

Walk-ins are welcomed subject to availability, but they cannot guarantee an immediate chair. Calling ahead is especially useful late in the day, on Saturdays or when you are travelling across town. The locations page lists Jazz’s currently published hours in full, including the later Thursday opening at each shop.

Cancellations and changes

Jazz asks for at least 24 hours’ notice when cancelling or rescheduling. This is important because the barbers run their own businesses and a late gap can be difficult to refill. The published cancellation policy notes that 50% of the service cost may be requested if the required notice is not given. If you know that you cannot attend, a prompt call is the fairest way to free the appointment for someone else.

Keep up with the work

Follow Jazz on social media for recent cuts, shop updates and a closer look at the atmosphere around the chairs. The Old Town Instagram profile and Jazz Facebook profile are linked below. Social messages can be useful for general conversation, but time-sensitive appointment questions are better handled by phone with the relevant shop.

Instagram: @jazzbarbersotJazz Barbers on Facebook

Whichever route you choose, it helps to be specific: name the location, service and preferred day. That gives the team enough information to point you towards the right chair without unnecessary back-and-forth.